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Contact Us
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Thank you for visiting the Humana Military Healthcare Services (Humana Military) web site. If you have a question or complaint concerning information that you read on the Humana Military web site, please review the frequently asked questions before calling one of the listed phone numbers. Humana Military and its subsidiaries maintain these phone lines to provide the best possible customer service to TRICARE beneficiaries.
Web Site Feedback
If you would like to provide feedback about the web site or report a non-functioning link, please call the Humana Military Customer Service Line at 1-800-444-5445. You will receive a response within 2 business days of your inquiry. Communication regarding the Humana Military web site is only possible by telephone. The e-mail option noted below is to be used to change your distribution preference for the beneficiary "Health Matters" newsletters.
Communication Preferences
Humana Military does not communicate by e-mail regarding the website. If you are a TRICARE Prime beneficiary and would like to receive your copy of the "Health Matters" newsletter by e-mail instead of U.S. Postal Service mail, visit the Beneficiary Communication Preferences page.
Humana Military Customer Service
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To find a TSC near you:
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TRICARE Service Center (TSC) |
| Phone: |
1-800-444-5445 (Monday-Friday from 8 a.m. to 7 p.m. ET) The interactive voice response system is accessible via the same 1-800 number 24 hours a day and provides many of the same features as the web site, such as checking eligibility or the status of a claim, locating a provider, requesting an enrollment kit or paying enrollment fees. TTY calls are accepted by calling 1-800-444-5445. |
| U.S. Mail: |
Humana Military Healthcare Services, Inc.
P.O. Box 740062
Louisville, KY 40201-7462 |
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