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LOUISVILLE, Ky. — September 4, 2007 — Humana Military Healthcare Services’ (HMHS) and ValueOptions, the South Region subcontractor for mental health, announces a new online educational resource developed by ValueOptions for Behavioral Health, Employee Assistance Program (EAP) and Work/Life called AchieveSolutions®. This new online portal, which was launched August 30, offers TRICARE beneficiaries a secure, safe environment to seek information, educational materials and self-assessment tools on behavioral health, addiction and recovery, life events, and daily living skills. This resource can be accessed by visiting www.humana-military.com.
The Department of Defense’s (DoD) Task Force on Mental Health recently stated in their June 2007 report to Secretary of Defense Robert M. Gates that 74 percent of DoD active duty personnel cope with stress by talking with a friend or family member. These individuals play a key role in influencing service members to seek help. As such, family members, as well as service members, need to be equipped with resilience-building skills, the ability to recognize distress, and the knowledge of how and where to refer for assistance. The AchieveSolutions site provides such education and skill building opportunities.
“This new tool offers our beneficiaries the privacy needed to research a potential health concern without the fear of any repercussions,” said Dave Baker, HMHS President and CEO. “At HMHS we are committed to providing quality health care services to the military men and women we serve.”
“ValueOptions is proud to manage the mental health benefit for TRICARE South beneficiaries, including active duty soldiers and their families,” said Barbara Hill, CEO of ValueOptions, Inc. “ValueOptions’ AchieveSolutions tool serves as an accessible vehicle to provide much needed behavioral health support and education. AchieveSolutions is an effective use of technology that allows us to reach out to the military community in an entirely new way.”
Both HMHS and ValueOptions understand that many of life’s events have the ability to create stress and this can lead to more significant issues if not addressed proactively.
AchieveSolutions builds off of ValueOptions’ expertise and understanding of human behavior and the importance of prevention to provide quality information and education to TRICARE beneficiaries at the touch of a fingertip.
Resources provided on the website, which are offered in both English and Spanish, include: access to self-referral tools, behavioral health program information, interactive self-assessment applications with solutions, health risk assessment tools and benefit information.
AchieveSolutions contains over 6,000 articles covering more than 200 topical areas such as: information on advocacy, emotional well-being, family concerns, dealing with illness, loss and grief, alcoholism and substance abuse. The content of the site is continually updated to reflect new research, articles and material. The information is clinically credible, current and consistent with ValueOptions’ focus on quality.
To ensure users’ privacy, the website is a VeriSign secure site, which means that all traffic to and from the server is secured by encryption. Visitors can be assured that their content explorations will remain private.
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About HMHS
HMHS, a subsidiary of Humana Inc., is headquartered in Louisville, KY. Since July 1, 1996, HMHS has been a Department of Defense contractor for the administration of the TRICARE program. In August 2003, HMHS was awarded the contract to provide health benefits support and services to approximately 2.8 million active duty and retired military and their eligible family members in the 10-state South Region. HMHS was also awarded the Department of Defense’s contract to provide health care services and support for active duty service members and their families located in the Commonwealth of Puerto Rico, in February 2004.
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About Humana
Humana Inc., headquartered in Louisville, Kentucky, is one of the nation’s largest publicly traded health benefits companies, with approximately 11.3 million medical members. Humana offers a diversified portfolio of health insurance products and related services – through traditional and consumer-choice plans – to employer groups, government-sponsored plans, and individuals.
Over its 46-year history, Humana has consistently seized opportunities to meet changing customer needs. Today, the company is a leader in consumer engagement, providing guidance that leads to lower costs and a better health plan experience throughout its diversified customer portfolio.
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