At Humana, we care deeply for the well-being of those we serve. We sincerely regret that a processing error has affected recurring credit and debit card payments for TRICARE beneficiaries served by Humana Military. We are actively working to correct this billing error, and the payment process has been stopped. Beneficiaries' health care coverage will not be interrupted. In addition, we are working directly with banks to reverse charges before they occur. We pledge that we will do everything we can to ensure that beneficiaries are not adversely affected by this error, including covering overdraft and related fees. We apologize for any inconvenience this has caused and appreciate the patience shown by beneficiaries while we work to correct the problem.

TRICARE beneficiaries with questions should contact Humana Military at 1-800-444-5445 during normal business hours. 

Beneficiary Web Enrollment (BWE) is experiencing technical issues. To enroll in or switch health plans during Open Season, you must call or mail in your form. Learn more