Department of Veterans Affairs (DVA) healthcare facilities

On a case-by-case basis, the VA may contact a TRICARE network provider to request care for a VA patient or a Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) beneficiary.

CHAMPVA is the federal health benefits program for eligible family members of 100 percent totally and permanently disabled Veterans. Administered by the VA, CHAMPVA is a separate federal program from TRICARE. For questions regarding CHAMPVA, call (800) 733-8387 or e-mail hac.inq@va.gov.

For VA patients, the provider works with the referring VA Medical Center (VAMC) to coordinate healthcare services, medical documentation and reimbursement. The VA patient must give the TRICARE provider VAMC referral information and reimbursement instructions at the time of service. For more information or assistance, call (800) 444-5445.