Humana Military About Us

About Us

Humana Government Business, Inc. is a wholly owned subsidiary of Fortune 100 health and wellness company Humana Inc., headquartered in Louisville, Ky.

Humana Government Business combines the full spectrum of Humana’s capabilities with our unique, government-focused operations and experience. Humana is one of the nation’s largest publicly traded health benefits companies and a leader in consumer engagement, providing guidance that leads to lower costs and a better health plan experience throughout its diversified customer portfolio.

A TRICARE Managed Care Support Contractor since 1995, Humana Government Business partners with the Department of Defense as Humana Military to provide healthcare services to approximately 3 million active duty and retired military and their families in the South Region of the U.S. The company supports 53 Military Treatment Facilities in the states of Arkansas, Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, Oklahoma, South Carolina, Tennessee and Texas.

Our Mission

Humana Military's mission is to work collaboratively with our Department of Defense partners in the delivery of high quality, cost effective, accessible healthcare services to the military population we serve.

Our partners ValueOptions Federal Services

Through a partnership with Humana Military, ValueOptions Federal Services administers the behavioral health benefit under the Department of Defense TRICARE program by providing high-quality, accessible and cost-effective mental health and substance use services. The TRICARE program serves approximately 3 million military beneficiaries throughout the South region.

With decades of experience in managed care for the diagnosis and treatment of mental illness and substance use, ValueOptions Federal Services puts people first in all they do. Our commitment to clinical innovation, unmatched customer service and cutting-edge information technology improves the lives of our service men and women and their families.


PGBA, LLC is Humana Military’s claims processing partner in the South region. PGBA is a fiscal intermediary for the military’s TRICARE health benefits program and is one of the largest subsidiaries of BlueCross BlueShield of South Carolina.

URAC Accreditation

As an accrediting organization for healthcare, URAC develops standards with the help of nationwide experts in healthcare —providers, insurers, healthcare organizations, and public interest groups. URAC's accreditation is used to meet state regulatory requirements. URAC was previously known as the Utilization Review Accreditation Commission, but shortened its name to the acronym used today.

Our accreditations:

  • Health Network
  • Health Utilization Management
  • HIPAA Privacy
  • Disease Management
  • Case Management