To file a claim, obtain and fill out a DD form 2642 patient’s request for medical payment. You can also visit a military hospital or clinic. If you have claims questions, call Humana Military's toll-free number: 1-800-444-5445.
Send claims to:
TRICARE South Region
P.O. Box 7031
Camden, SC 29020-7031
Note: You may be required to pay up front for services if you see a non-network TRICARE-authorized provider who chooses not to participate on the claim. In this case, TRICARE will reimburse you directly for the TRICARE allowable charge minus any applicable deductible and cost-share. Remember that non-participating providers may charge you up to 15% above the TRICARE allowable charge for services in addition to your cost-share and/or deductible.
If you receive care while traveling, file TRICARE claims based on where you live, not where you received care. Be sure to keep a copy of the paperwork for your records.