Appeals must be filed with Humana Military within particular deadlines. Prior authorization denial appeals may be either expedited or non-expedited, depending on the urgency of the situation. You or an appointed representative may request:
For specific information about filing an appeal in your region, contact Humana Military at (800) 444-5445.
Please note: If you are a beneficiary choosing to appoint a representative to appeal a claim on your behalf, you will need to complete the appointment of representative form
HMHSRECON@humana.com (Preferred method)
Humana Military Appeals
PO Box 740044
Louisville, KY 40201-7444