Submitting claims

Did you visit your doctor recently? If you visited a TRICARE network provider, in most cases, your provider will file a claim for you after the visit. In some cases, you may have to pay for healthcare services upfront and file your own claim to get money back. It’s important to know when you need to file a claim and how to do so.

How do I submit a claim?

Step one: Download and complete DD Form 2642

Step two: Gather supporting documentation

Attach a readable copy of the provider's bill to the claim form, making sure it contains the following information:

  • Sponsor's Social Security Number (SSN) or Department of Defense Benefits Number (DBN) (eligible former spouses should use their SSN)
  • Provider's name and address (if more than one provider's name is on the bill, circle the name of the person who treated you)
  • Date and place of each service
  • Description of each service or supply furnished
  • Charge for each service
  • Diagnosis (if the diagnosis is not on the bill, be sure to complete section 8a on the form)

Step three: Submit by fax or US mail

  • Fax to: (608) 327-8522
  • Mail to:
    TRICARE East Region claims: New claims
    P.O. Box 7981
    Madison, WI 53707-7981
  • If you need to file a claim for care you received overseas, you must file the claim with the overseas claims processor using the address for the area where you got the care. Learn more

When do I need to file my own claims?

In most cases, your provider will file claims for you. However, if you receive care from a non-network provider, you may have to file your own claims. You should also expect to file your own claims to get money back if you have TRICARE Overseas Program (TOP) Select. You don’t need to file claims when using the US Family Health Plan. If you’re unsure about how your claims will be filed, check with your provider to find out if you need to submit a claim after receiving care.

Learn more