Coronavirus Disease (COVID-19) information for beneficiaries

Humana Military is committed to providing the most accurate and up-to-date information available to our TRICARE beneficiaries.

TRICARE FAQs | General FAQs | Telemedicine FAQs

Risk assessment

Answer a few simple questions about your potential exposure and current health to help understand your risk for infection.

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Referral and authorization dates extended 180 days

In an effort to support access to care for beneficiaries, we have automatically extended certain outpatient referrals and authorizations an additional 180 days.

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Copayments waived for COVID-19 tests

TRICARE is waiving copayments for doctor-ordered, approved COVID-19 testing, including associated office visits furnished on or after March 18, 2020. If you were tested and paid a copayment, you can file a claim for reimbursement.

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Possible military pharmacy changes

Do you use a military pharmacy? If so, there may be temporary limitations that result in a decrease in service or closure at your pharmacy due to COVID-19.

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Elective procedures are postponed 60 days

As of March 31, the Department of Defense (DOD) has postponed elective procedures at military hospitals/clinics and Dental Treatment Facilities (DTF) until May 31, 2020.

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Temporary telehealth services for ABA services

TRICARE will cover Telehealth (TH) services for Applied Behavior Analysis (ABA) parent or caregiver guidance services from March 31 to the end of the public health emergency.

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Be aware of COVID-19 testing scams

We are aware of attempts to scam beneficiaries into giving personal information to receive a COVID-19 test. As a reminder, TRICARE does not call beneficiaries to sell services.

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TRICARE temporarily revises telemedicine benefit

To improve virtual access to care during COVID-19, TRICARE recently revised its telemedicine policy.

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COVID-19 Convalescent Plasma (CCP)

The Defense Health Agency (DHA) is leading an effort to collect 10,000 units of CCP by September 30, 2020.

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