Coronavirus Disease (COVID-19) information for providers

Humana Military is committed to providing the most accurate and up-to-date information available to our providers.

General FAQs | Telemedicine FAQs

Referral and authorization dates extended 180 days

In an effort to reduce administrative burden for providers, we have automatically extended certain outpatient referrals and authorizations.

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Telemedicine and COVID-19 provider information

Providers can familiarize themselves on the TRICARE telemedicine benefit, including claims, codes and ABA details.

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Elective procedures are postponed 60 days

The Department of Defense (DOD) is directing all military hospitals/clinics and DTFs to immediately postpone all elective surgeries until May 31.

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Temporary telehealth ACD code change

TRICARE is announcing an exception to policy regarding the use of Telehealth (TH) capabilities for ABA services during the COVID-19 pandemic.

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TRICARE temporarily revises telemedicine benefit

To improve virtual healthcare access during COVID-19, TRICARE has temporarily revised its telemedicine policy.

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COVID-19 Convalescent Plasma (CCP)

The Defense Health Agency (DHA) is leading an effort to collect 10,000 units of CCP by September 30, 2020

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New guidance on telemedicine Intensive Outpatient Programs (IOP) and half-day Partial Hospitalization Programs (PHP))

The Defense Health Agency (DHA) has issued new guidance on the use of telemedicine

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