TRICARE beneficiaries looking at tablet

Take control of your healthcare experience

Explore the new website features we launched on January 1, 2018. These features were implemented to provide you better control of your healthcare journey.

Explore new web features


Beneficiary self-service

Beneficiary self-service is a convenient, quick and easy way to review your TRICARE benefits. With self-service, you can review your eligibility, claims status, referrals and authorizations and electronic Explanation of Benefits (EOBs). You can also update your communication preferences, request a change of address or Primary Care Manager (PCM), view and update your Care Considerations and much more.

ACTION REQUIRED:

Log in now and verify your contact information and
communication preferences to guarantee you never miss a thing.

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New features added to beneficiary self-service:

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BLUE BUTTON

Blue Button is a web tool that makes it easy for you to view, download and print your Electronic Health Record (EHR) to share with members of your healthcare team. It contains your medication list, Care Considerations, medical procedures, lab results and other health information.

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SECURE MESSAGING

Secure messaging is a form of online communication that protects sensitive data. It allows you to communicate with customer service representatives quickly and securely within the self-service portal.

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LIVE CHAT

Live chat offers a real time connection to customer service representatives who can assist with your healthcare inquiries. Representatives are available to chat during regular business hours and are prepared to respond to various topics and address your questions or concerns.

Cobrowse

Cobrowsing is a real-time feature that allows customer service representatives to view the web browsing activity of a beneficiary. Representatives can see everything the user is seeing and doing on their screen, allowing them to assist with questions or problems they may be having while visiting our website.

Autism Center of Excellence

We are pleased to introduce our first Center of Excellence completely focused on Autism Spectrum Disorder (ASD). The Autism Center of Excellence (ACoE) is a learning center developed for TRICARE beneficiaries and providers. The goals of the CoE are to raise awareness about Autism Spectrum Disorder (ASD) and improve the health and well-being of beneficiaries with ASD and their families. The ACoE gives beneficiaries and providers access to trusted, research-based information that is current and easy to read. The covered topics include diagnosis, treatment, TRICARE ASD benefits and more.

Visit the ACoE now