IMPORTANT NOTICE
If your self-service account currently uses a shared email, it will no longer meet our login requirements. If you have any questions, please contact us in self-service using secure message or chat for additional information.
If you're an existing self-service user, you will be prompted to choose how you want to receive your security code when you log in. After logging in, you will choose between the following communication methods:
If you’re new to self-service, when you register you will be prompted to add an email address to receive your security code.
If you have any questions, please contact us in self-service through the secure messaging or chat or read our frequently asked questions below.
Enhanced security will be the first layer of protection to your provider self-service account, and you will soon notice an extra step to verify your identify, in addition to your password.
The extra step, also known as two-factor authentication, significantly enhances security.
Enhanced security: Adds an extra layer of protection, making it much harder for attackers to gain access to accounts.
Reduced risk: Helps mitigate the risk of unauthorized access and data breaches.
Compliance: Helps organizations meet compliance requirements in various industries.
Verify the email address on your account is correct.
We have removed the security questions as they are no longer needed.
Existing users will be prompted to choose a method to receive the security code when they log in.
If you’re new to self-service, when you register you will be prompted to add an email address to receive your security code.
Shared email accounts are no longer allowed.
You can log in to self-service and change your email address in the “My User Profile” section.
You will be required to create a new account.
