U.S. Air Force Lt. Col. Heather Demis, assistant director of operations with the 371st Special Operations Combat Training Squadron, and U.S. Air Force Lt. Col. Ethan White, director of operations with the 371 SOCTS, participate in the first 371 SOCTS 9/11 Memorial Ruck on Hurlburt Field, Florida, Sept. 11, 2020.

Military Health and Resilience

Improving health outcomes of military families through collective impact.

Military Health and Resilience was launched in 2019 to improve family resiliency, increase readiness, create higher productivity and lower healthcare costs.


By focusing on health-related social needs that impact military families most, such as food insecurity, social isolation and tobacco and alcohol use, we can provide the support and care needed to help Active Duty Service Members (ADSM), Reservists, those on National Guard and their families be ready to meet the needs of their service and country.

Military spouses are the engine driving toward family resiliency in the military community. We are excited to partner with organizations like Humana Military that are committed to the education, empowerment, and advancement of military spouses.

-Sue Hoppin

Founder and President, National Military Spouse Network
A photo of a happy community.

So much of what affects our health happens outside of the doctor’s office.

Through Military Health and Resilience, we look outside of our Humana Military walls to determine which community leaders are already working on improving the health of the military community and how we might act as a catalyst to bring together and lift up those existing programs.

-Andrea Newton

Director of MHR, Humana Military

Healthcare costs and productivity


Humana Military’s collective impact strategy is a lever to aid in our mission of lowering healthcare costs. Through the projects we co-create with community organizations and military health influencers, we anticipate improvements to Healthy Days, non-emergent ER visits, re-hospitalizations, medication adherence and better management of chronic conditions. These improvements will lower healthcare costs for both beneficiaries and the government, while also setting the stage for a more medically ready and productive force. Studies, like this one from Gallup, have proven a connection between improved Healthy Days, a more productive workforce, and lowered healthcare costs.

There are so many best practices the Humana Military team has been able to leverage from the population health work we've been leading over the years at Humana. I'm thrilled to see this work come to life for TRICARE beneficiaries in San Antonio, Jacksonville and other markets.

-Andrew Renda, MD, MPH

VP Population Health Strategy, Humana

Humana’s Bold Goal is a collective impact strategy focused on both community and business integration to improve the clinical and social health outcomes of our members. Throughout our business, we address social determinants of health by working with Humana care teams, nonprofit organizations, business and government leaders as well as healthcare professionals to identify, screen and refer members to community resources and long-term support. By using data, technology and evidence-based solutions, we’re able to connect, learn and make health improvements easier and more attainable.

Healthy behavior of members in Bold Goal communities versus members not in Bold Goal communties.

Leveraging the foundation built by Humana Inc.’s Office of Population Health, MHR aims to create evidence-based, scalable, and financially sustainable solutions that target social factors (e.g., food insecurity and social isolation) and health conditions, showing a direct link between social impact and positive business result. Social factors negatively impacting health outcomes are present in both civilian and TRICARE populations. In a survey conducted in 2019, 26% of Medicare Advantage (MA) members were food insecure with increased risk of comorbidities. Food insecurity increases the risk for both diabetes and Congestive Heart Failure by 50 and 60%, respectively. Humana Inc.’s San Antonio MA members have seen substantial improvements in their CDC’s Healthy Days baseline and have realized a 6.8% decrease in unhealthy days while other communities have seen an increase of 0.6% unhealthy days. The MHR team partners closely with the Office of Population Health to implement best practices in health outcome interventions to holistically address the health and social needs of TRICARE beneficiaries to help them achieve their best health.

Join the movement

We cannot do this work alone. Does your organization have programs in place focused on improving the physical and mental health of the military community?

We want to connect with you!

Get involved