We understand that you may be experiencing challenges with claim submissions. We acknowledge that our usual processing times have been delayed due to a major system transition. We are actively working to expedite resolutions and anticipate returning to our standard turnaround times within the next several weeks. For immediate questions or concerns, please reach out to your local Provider Representative.

Humana Military is actively processing claims while we are implementing the following quarterly reimbursement updates. During this process, some claims status will be temporarily set to pending, and claims payments will resume once the implementation is complete. See which claims categories are affected.

The Center for Deployment Psychology is offering evidence-based treatment workshops for behavioral health providers working with service members! Register today!

Important information

TRICARE will not be adopting 340B adjustments and will not pursue retroactive claims payments based on the 9/28/22 US Supreme Court decision about Medicare Organizations regarding outpatient prescription drugs.

Your guide to TRICARE certification, policies to follow and answers to your key questions on referrals, claims, authorizations and more.