We are aware that certain claims were processed with incorrect provider information, resulting in erroneous payments. Humana Military is in the process of adjusting the impacted claims for proper payment. Learn more

A more secure provider self-service is coming! Our new enhanced security login experience will add a layer of protection to your self-service account. More details coming soon.

We understand that you may be experiencing challenges with claim submissions. We acknowledge that our usual processing times have been delayed due to a major system transition. We are actively working to expedite resolutions and anticipate returning to our standard turnaround times within the next several weeks. For immediate questions or concerns, please reach out to your local Provider Representative.

Humana Military is actively processing claims while we are implementing the following quarterly reimbursement updates. During this process, some claims status will be temporarily set to pending, and claims payments will resume once the implementation is complete. See which claims categories are affected.