To help our beneficiaries make more informed choices about their healthcare, our new performance ratings recognizes providers that meet certain clinical quality and cost-efficiency guidelines. You can find a provider’s ratings on the Humana Military find care tool when there is enough information to measure a provider’s clinical quality and cost-efficiency. These performance ratings promote transparency and empowers beneficiaries to make informed decisions about the management of their health and where they receive services.
In an effort to provide beneficiaries with additional information in their selection of healthcare providers, clinical quality and cost-efficiency ratings may appear next to certain providers. These ratings represent the clinical quality and cost-efficiency delivered by providers. Absence of clinical quality and cost-efficiency ratings means a provider does not meet the criteria to receive a rating.
These ratings take into account a provider’s specialty and compares them to a peer group of providers with the same specialty who deliver care in the same state.
Some providers do not have clinical quality or cost-efficiency ratings associated to them. Reasons for this may include:
A provider receives ratings when their specialty is one of the specialties evaluated by Humana Military, and when they meet minimum evaluation requirements. There are instances where a provider appears with a clinical quality rating and no cost-efficiency rating, and vice versa, as the clinical quality and cost-efficiency ratings are independent of each other.
More detailed information on the methodology used to determine these ratings is available for providers.
View program methodologyThe clinical quality rating metric is derived from Humana Military’s provider clinical quality rating, which is a quality measure set encompassing preventive and specialty care to help identify providers who offer higher quality care.
Clinical quality
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Description
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Highest rating
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Lowest rating
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Not enough information to measure
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There is not enough information to rate provider
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The cost-efficiency rating metric is derived from Humana Military’s provider cost-efficiency rating, which identifies providers who efficiently manage costs across specialty-specific episodes of care.
Cost-efficiency
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Description
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Highest rating
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Lowest rating
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Not enough information to measure
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There is not enough information to rate provider
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