Provider notifications


August 1, 2018

For faster claims processing, providers can now attach supporting documents when submitting electronic claims through self-service. We encourage providers to use the electronic claims process rather than using fax or secure messaging to submit additional documentation.

June 18, 2018

Humana Military would like to clarify some network contract terms associated with TRICARE claim reimbursement, use of the CHAMPUS Maximum Allowed Charge (CMAC) discount and the standard process to bill amounts. Learn more

June 4, 2018

You can submit claims online or by mail. Claims submitted online are processed faster than those received via mail. If you choose to submit claims by mail, please send to:
TRICARE East Region
Wisconsin Physicians Service
Attention: Claims
PO Box 7981
Madison, WI 53707

May 14, 2018

Due to additional quality checks to ensure proper processing, there may be a temporary delay in claims payment. This is to ensure proper claims payment and prevent further disruption. Once claims have gone through these additional checks, they will be released and paid appropriately.

April 2, 2018

Provider self-service has simplified the search for remittances. You can now search by check number to view all claims associated with that check. Learn more

March 5, 2018

Please note that all refunds should be sent to:
TRICARE East Region
Wisconsin Physicians Service
PO Box 8967
Madison, WI 53708-8967