Security increases around automation

August 16, 2019

In an effort to protect our user’s information and reduce the risk of the data being collected by inappropriate parties, Humana Military has implemented protections against automated use in our secure portals. This increase in security will prevent providers from using automation in checking beneficiary status and claims status.

We are working on a long-term solution for authorized providers to continue to use automation. Please contact the TRICARE East call center if you are impacted by this or have any additional questions.