On demand webinars

For more in-depth tutorials and overviews, check out our on demand provider webinars.

TRICARE 101 (43 min)
An intro to the TRICARE benefit covering who we serve, beneficiary eligibility, programs, claims information and more.

Referral/Authorization demonstration (Eight min)
Training on how to view, submit and update a referral/authorization through self-service.

Lab Developed Tests (LDT) (Six min)
Defines LDT and shows how to complete a prior authorization request and attestation, including submission via provider self-service.

Provider self-service features (12 min)
Review brief tutorials of the many self-service features available to providers, including access, beneficiary eligibility, claims, referrals/authorizations, code lookup and more.

Telemedicine (11 min)
A detailed look into telemedicine for providers covering a range of topics from eligibility, covered services, billing, video conferencing platforms and provider data change requests.

TRICARE pharmacy (Seven min)
Review the 2021 TRICARE provider pharmacy resource guide


To review shorter tutorials on specific topics, check out our episodes section where new content is being added regularly.

Provider roster upload portal demonstration (Four min)

Account registration (Seven min)

Claims center demonstration (Three min)

Code lookup (Two min)

Patient eligibility and Out-of-Pocket (OOP) (10 min)

Provider data change request (Three min)

Recoupment summary search (Three min)

Referral and authorization change request (Five min)

Consult Return and Clear Legible Reports (CLR) (Three min)

Live webinars

In these interactive and real time instructor-led sessions, you will have the opportunity to engage with hosts and other attendees via the chat and Q&A features. A computer or wireless device with an Internet connection is required.


TRICARE 101 for providers

Cover basic TRICARE information, eligibility, programs and claims information.

October 17th, 2023 | 10AM

November 14th, 2023 | 10AM

December 12th, 2023 | 1PM


Provider self-service features

Review of self-service features such as referrals, code look ups, patient eligibility and more.

October 18th, 2023 | 10AM

November 15th, 2023 | 10AM

December 13th, 2023 | 10AM


Provider self-service referrals and authorization demo

Training on how to view, submit and update a referral/authorization through self-service.

October 19th, 2023 | 10AM

November 16th, 2023 | 10AM

December 14th, 2023 | 10AM


Lab Developed Tests (LDT) requirements

Covers LDTs and requirements for prior authorization.

October 24th, 2023 | 1PM

November 28th, 2023 | 10AM

December 19th, 2023 | 10AM


Autism Care Demonstration (ACD)

Covers ACD, certification and credentialing requirements, referrals and authorizations, claims and forms.

October 24th, 2023 | 10AM

November 29th, 2023 | 2PM

December 12th, 2023 | 10AM


Provider Data Change Requests for providers

View and submit provider data updates electronically through self-service. Electronic submissions save provider offices time and reduce paper submissions.

December 19th, 2023 | 1PM


Express Scripts provider training sessions

Enhance your knowledge on prior authorizations, Accredo, compounds, home delivery and more. Schedule and calendar invites will be posted (or provided) quarterly. Request your invite

Deployment Prescription Program

October 19th, 2023 | 11AM CST & 1PM CST

Medical Necessity (MN)/Prior Authorization (PA) Project

November 16th, 2023 | 11AM CST & 1PM CST


December 21st, 2023 | 11AM CST & 1PM CST


*To Request the TEAMS Calendar Invite Email:  ExpressScripts-MTFPharmacyTeam@express-scripts.com