On demand webinars

For more in-depth tutorials and overviews, check out our on demand provider webinars.

TRICARE 101 (43 min)
An intro to the TRICARE benefit covering who we serve, beneficiary eligibility, programs, claims information and more.

Referral/Authorization demonstration (Eight min)
Training on how to view, submit and update a referral/authorization through self-service.

Lab Developed Tests (LDT) (Six min)
Defines LDT and shows how to complete a prior authorization request and attestation, including submission via provider self-service.

Provider self-service features (12 min)
Review brief tutorials of the many self-service features available to providers, including access, beneficiary eligibility, claims, referrals/authorizations, code lookup and more.

Telemedicine (11 min)
A detailed look into telemedicine for providers covering a range of topics from eligibility, covered services, billing, video conferencing platforms and provider data change requests.

TRICARE pharmacy (Seven min)
Review the 2021 TRICARE provider pharmacy resource guide

NEW! TRICARE Select webinar (13 min)
Review of the TRICARE Select benefit covering provider information, beneficiary eligibility, coverage and costs, claims information and more.


To review shorter tutorials on specific topics, check out our episodes section where new content is being added regularly.

Provider roster upload portal demonstration (Four min)

Account registration (Seven min)

Claims center demonstration (Three min)

Code lookup (Two min)

Patient eligibility and Out-of-Pocket (OOP) (10 min)

Provider data change request (Three min)

Recoupment summary search (Three min)

Referral and authorization change request (Five min)

Consult Return and Clear Legible Reports (CLR) (Three min)

Live webinars

In these interactive and real time instructor-led sessions, you will have the opportunity to engage with hosts and other attendees via the chat and Q&A features. A computer or wireless device with an Internet connection is required.


TRICARE 101 for providers

Cover basic TRICARE information, eligibility, programs and claims information.

April 9th, 2024 | 10AM

May 7th, 2024 | 10AM

June 11th, 2024 | 10AM


Provider self-service features

Review of self-service features such as referrals, code look ups, patient eligibility and more.

April 11th, 2024 | 10AM

May 9th, 2024 | 10AM

June 13th, 2024 | 10AM


Provider self-service referrals and authorization demo

Training on how to view, submit and update a referral/authorization through self-service.

April 18th, 2024 | 10AM

May 21st, 2024 | 10AM

June 20th, 2024 | 10AM


Lab Developed Tests (LDT) requirements

Covers LDTs and requirements for prior authorization.

April 23rd, 2024 | 10AM

May 23rd, 2024 | 10AM

June 25th, 2024 | 10AM


Autism Care Demonstration (ACD)

Covers ACD, certification and credentialing requirements, referrals and authorizations, claims and forms.

April 16th, 2024 | 10AM


May 22nd, 2024 | 2PM


June 18th, 2024 | 10AM



Provider Data Change Requests for providers

View and submit provider data updates electronically through self-service. Electronic submissions save provider offices time and reduce paper submissions.


Express Scripts provider training sessions

Enhance your knowledge on prior authorizations, Accredo, compounds, home delivery and more. Schedule and calendar invites will be posted (or provided) quarterly. Request your invite


*To Request the TEAMS Calendar Invite Email:  ExpressScripts-MTFPharmacyTeam@express-scripts.com