For more in-depth tutorials and overviews, check out our on demand provider webinars.
TRICARE 101 (43 min)
An intro to the TRICARE benefit covering who we serve, beneficiary eligibility, programs, claims information and more.
Referral/Authorization demonstration (Eight min)
Training on how to view, submit and update a referral/authorization through self-service.
Lab Developed Tests (LDT) (Six min)
Defines LDT and shows how to complete a prior authorization request and attestation, including submission via provider self-service.
Provider self-service features (12 min)
Review brief tutorials of the many self-service features available to providers, including access, beneficiary eligibility, claims, referrals/authorizations, code lookup and more.
Virtual Health (11 min)
A detailed look into virtual health for providers covering a range of topics from eligibility, covered services, billing, video conferencing platforms and provider data change requests.
TRICARE Select webinar (13 min)
Review of the TRICARE Select benefit covering provider information, beneficiary eligibility, coverage and costs, claims information and more.
TRICARE Prime Remote (TPR) webinar (Nine min)
Review of the TRICARE Prime Remote benefit covering beneficiary eligibility, coverage and managing care, referrals, claims information and more.
To review shorter tutorials on specific topics, check out our episodes section where new content is being added regularly.
Account registration (Seven min)
Claims center demonstration (Three min)
Code lookup (Two min)
eShare tutorial (Four min)
Recently updated! Patient eligibility and Out-of-Pocket (OOP) (10 min)
Provider data change request (Three min)
Recoupment summary search (Three min)
Referral and authorization change request (Five min)
Consult Return and Clear Legible Reports (CLR) (Three min)
In these live webinars, you can interact directly with the host and ask questions about the content. Participants learn about additional resources on the topic and can download a copy of the presentation for future reference. A computer or wireless device with an Internet connection is required.
Cover basic TRICARE information, eligibility, programs and claims information.
October 13th, 2026 | 10 AM
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November 10th, 2026 | 10 AM
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Review of self-service features such as referrals, code look ups, patient eligibility and more.
October 15th, 2026 | 10 AM
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November 11th, 2026 | 10 AM
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Training on how to view, submit and update a referral/authorization through self-service.
October 22nd, 2026 | 10 AM
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November 11th, 2026 | 11 AM
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Covers LDTs and requirements for prior authorization.
September 22nd, 2026 | 10AM
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October 27th, 2026 | 10 AM
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November 12th, 2026 | 10 AM
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Covers ACD, certification and credentialing requirements, referrals and authorizations, claims and forms.
October 20th, 2026 | 2 PM
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November 17th, 2026 | 10 AM
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Enhance your knowledge on prior authorizations, Accredo, compounds, home delivery and more. Schedule and calendar invites will be posted (or provided) quarterly. Request your invite
*To Request the TEAMS Calendar Invite Email: ExpressScripts-MTFPharmacyTeam@express-scripts.com
