For more in-depth tutorials and overviews, check out our on demand provider webinars.
TRICARE 101 (43 min)
An intro to the TRICARE benefit covering who we serve, beneficiary eligibility, programs, claims information and more.
Referral/Authorization demonstration (Eight min)
Training on how to view, submit and update a referral/authorization through self-service.
Lab Developed Tests (LDT) (Six min)
Defines LDT and shows how to complete a prior authorization request and attestation, including submission via provider self-service.
Provider self-service features (12 min)
Review brief tutorials of the many self-service features available to providers, including access, beneficiary eligibility, claims, referrals/authorizations, code lookup and more.
Telemedicine (11 min)
A detailed look into telemedicine for providers covering a range of topics from eligibility, covered services, billing, video conferencing platforms and provider data change requests.
TRICARE pharmacy (Seven min)
Review the 2021 TRICARE provider pharmacy resource guide
NEW! TRICARE Select webinar (13 min)
Review of the TRICARE Select benefit covering provider information, beneficiary eligibility, coverage and costs, claims information and more.
NEW! TRICARE Prime Remote (TPR) webinar (9 min)
Review of the TRICARE Prime Remote benefit covering beneficiary eligibility, coverage and managing care, referrals, claims information and more.
To review shorter tutorials on specific topics, check out our episodes section where new content is being added regularly.
Account registration (Seven min)
Claims center demonstration (Three min)
Code lookup (Two min)
Patient eligibility and Out-of-Pocket (OOP) (10 min)
Provider data change request (Three min)
Recoupment summary search (Three min)
Referral and authorization change request (Five min)
Consult Return and Clear Legible Reports (CLR) (Three min)
In these interactive and real time instructor-led sessions, you will have the opportunity to engage with hosts and other attendees via the chat and Q&A features. A computer or wireless device with an Internet connection is required.
Cover basic TRICARE information, eligibility, programs and claims information.
February 11th, 2025 | 10AM
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March 11th, 2025 | 10AM
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Review of self-service features such as referrals, code look ups, patient eligibility and more.
January 28th, 2025 | 10AM
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February 18th, 2025 | 10AM
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March 18th, 2025 | 10AM
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Training on how to view, submit and update a referral/authorization through self-service.
January 30th, 2025 | 10AM
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February 18th, 2025 | 11AM
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March 18th, 2025 | 11AM
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Covers LDTs and requirements for prior authorization.
February 25th, 2025 | 10AM
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March 25th, 2025 | 10AM
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Covers ACD, certification and credentialing requirements, referrals and authorizations, claims and forms.
February 20th, 2025 | 10AM
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March 20th, 2025 | 10AM
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Learn how to submit new claims, send documentation, view remittances, view correspondences and more in provider access claims center through self-service.
February 13th, 2025 | 10AM
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Review of the TRICARE Prime Remote benefit covering beneficiary eligibility, coverage and managing care, referrals, claims information and more.
March 13th, 2025 | 10AM
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Enhance your knowledge on prior authorizations, Accredo, compounds, home delivery and more. Schedule and calendar invites will be posted (or provided) quarterly. Request your invite
*To Request the TEAMS Calendar Invite Email: ExpressScripts-MTFPharmacyTeam@express-scripts.com
