For more in-depth tutorials and overviews, check out our on demand provider webinars.
TRICARE 101 (43 min)
An intro to the TRICARE benefit covering who we serve, beneficiary eligibility, programs, claims information and more.
Referral/Authorization demonstration (Eight min)
Training on how to view, submit and update a referral/authorization through self-service.
Lab Developed Tests (LDT) (Six min)
Defines LDT and shows how to complete a prior authorization request and attestation, including submission via provider self-service.
Provider self-service features (12 min)
Review brief tutorials of the many self-service features available to providers, including access, beneficiary eligibility, claims, referrals/authorizations, code lookup and more.
Telemedicine (11 min)
A detailed look into telemedicine for providers covering a range of topics from eligibility, covered services, billing, video conferencing platforms and provider data change requests.
TRICARE pharmacy (Seven min)
Review the 2021 TRICARE provider pharmacy resource guide
To review shorter tutorials on specific topics, check out our episodes section where new content is being added regularly.
Provider roster upload portal demonstration (Four min)
Account registration (Seven min)
Claims center demonstration (Three min)
Code lookup (Two min)
Patient eligibility and Out-of-Pocket (OOP) (10 min)
Provider data change request (Three min)
Recoupment summary search (Three min)
Referral and authorization change request (Five min)
Consult Return and Clear Legible Reports (CLR) (Three min)
In these interactive and real time instructor-led sessions, you will have the opportunity to engage with hosts and other attendees via the chat and Q&A features. A computer or wireless device with an Internet connection is required.
Cover basic TRICARE information, eligibility, programs and claims information.
December 12th, 2023 | 1PM
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January 9th, 2024 | 10AM
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February 13th, 2024 | 10AM
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Review of self-service features such as referrals, code look ups, patient eligibility and more.
December 13th, 2023 | 10AM
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January 10th, 2024 | 10AM
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February 15th, 2024 | 10AM
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Training on how to view, submit and update a referral/authorization through self-service.
December 14th, 2023 | 10AM
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January 11th, 2024 | 10AM
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February 20th, 2024 | 10AM
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Covers LDTs and requirements for prior authorization.
December 19th, 2023 | 10AM
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January 16th, 2024 | 10AM
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February 22nd, 2024 | 10AM
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Covers ACD, certification and credentialing requirements, referrals and authorizations, claims and forms.
December 12th, 2023 | 10AM
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January 17th, 2024 | 2PM
CANCELLED
February 21st, 2024 | 10AM
View and submit provider data updates electronically through self-service. Electronic submissions save provider offices time and reduce paper submissions.
December 19th, 2023 | 1PM
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Enhance your knowledge on prior authorizations, Accredo, compounds, home delivery and more. Schedule and calendar invites will be posted (or provided) quarterly. Request your invite
Medical Necessity (MN)/Prior Authorization (PA) Project
CANCELLED December 21st, 2023 | 11AM CST & 1PM CST
*To Request the TEAMS Calendar Invite Email: ExpressScripts-MTFPharmacyTeam@express-scripts.com