Duplicate claims add unnecessary processing costs that must be paid by the government and adds administrative costs to your practice. Keeping unnecessary healthcare costs low is a responsibility of all members of the healthcare community. Providers should reconcile their financial records as soon as possible to avoid the impression of an unpaid balance.
Note: Wait at least 30 days before claims resubmission or telephone inquiry. Check the status of a claim by logging into self-service
If, after reconciling your accounts, you determine payment has not been received or you disagree with the payment amount, do not resubmit the same claim. Instead, explain your circumstance or disagreement by requesting a claim review and sending written correspondence to:
TRICARE East Region claims
ATTN: Correspondence/Corrected claims
P.O. Box 8923
Madison, WI 53707-8923