Autofax confirmation

While the PCM and the referred-to provider will receive an automatic fax when care is authorized, providers are encouraged to use provider self-service to view approved referrals and authorizations. The automatic fax will specify the services authorized, the number of visits and the period in which the visits must occur. The beneficiary will also receive notification of the approved referral or authorization. Providers should program their office/referral fax number into their fax machine to ensure the number appears on their referral requests.

Autofax