TRICARE EAST CLAIMS P.O. BOXES & FAX NUMBERS

Appeals: Claims and authorizations

Humana Military Appeals
P.O. Box 740044
Louisville, KY 40201-7444

Fax: (877) 850-1046

(Per TOM Ch. 12, Sec 1.2, “a network provider is never a proper appealing party”. Network providers should send claim concerns to the customer service contact information below.)

Corrected claims

TRICARE East Region claims
Attn: Corrected Claims P.O. Box 8904
Madison, WI 53708-8904

Fax: (608) 327-8523

Customer service (Routine/Priority correspondence)

TRICARE East Region
New claims
P.O. Box 8923
Madison, WI 53707-8923

Fax: (608) 221-7536

Medical review/records (claims related)

TRICARE East Region
Attn: Medical review P.O. Box 7856
Madison, WI 53707-7856

Fax: (608) 221-7540

New claims

TRICARE East Region claims
New claims
P.O. Box 7981
Madison, WI 53707-7981

Fax: (608) 327-8522

OHI questionnaire

TRICARE East Region
P.O. Box 7981
Madison, WI 53707-7981

Fax: (608) 221-7536

Provider certification (includes ABA)

TRICARE East
Attn: Provider certification P.O. Box 7870
Madison, WI 53707-7535

Fax: (608) 221-7535
ABA certification fax: (608) 221-7544

Refunds

Underwritten accounts:
TRICARE East Region
Attn: Refunds/Recoupments
P.O. Box 8967
Madison, WI 53708-8967

Nonunderwritten accounts:
TRICARE East Region
Attn: Refunds/Recoupments
P.O. Box 7937
Madison, WI 53707-7937

Third Party Liability

TRICARE East Region
Attn: Third Party Liability
P.O. Box 8968
Madison, WI 53708-8968

Fax: (608) 221-7539

TRICARE East Program Integrity

TRICARE East PI
P.O. Box 7460
Madison, WI 53707-7460