TRICARE beneficiaries

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Humana Military is a wholly owned subsidiary of Humana, Inc., one of the largest and most innovative health insurance companies in the country. Humana Military was founded in 1993 and is headquartered in Louisville, KY.

TRICARE customer service

We have customer service representatives available to assist you with any questions you may have, including inquiries about claims, TRICARE programs, behavioral health matters and more. Find us online, via chat, by phone or US Mail at your convenience.


Online chat

Monday - Friday
8 AM - 6 PM (Customer time)

Start a chat session for beneficiaries
Start a chat session for providers


(800) 444-5445

Monday - Friday
8 AM - 6 PM (Customer time)

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Secure messaging

Available 24 hours a day,
7 days a week

Send a secure message for beneficiaries
Send a secure message for providers

TRICARE East claims mailing addresses

View a complete list of TRICARE East
claims PO boxes and fax numbers.

View now
TRICARE nurse on phone with TRICARE beneficiary

Nurse Advice Line

(800) - TRICARE | Option 1

Registered nurses are available 24/7 to answer your urgent care questions, give healthcare
advice, and more as you navigate your healthcare journey.

Learn more

National Guard
and Reserve

(877) 298-3408

Active duty and
TRICARE Prime Remote

(877) 249-9179

Warrior Navigation and
Assistance Program

(888) 4GO-WNAP or (888) 446-9627

Applied Behavior Analysis

P (866) 323-7155
F (608) 221-7544
Fax number is for provider certification forms only


(800) 538-9552

Fraud and abuse

(800) 333-1620