TRICARE beneficiaries

Contact us

Humana Military is a wholly owned subsidiary of Humana, Inc., one of the largest and most innovative health insurance companies in the country. Humana Military was founded in 1993 and is headquartered in Louisville, KY.

TRICARE customer service

We have customer service representatives available to assist you with any questions you may have, including inquiries about claims, TRICARE programs, behavioral health matters and more. Find us online, via chat, by phone or US Mail at your convenience.


Online chat

Monday - Friday
8 AM - 6 PM (Beneficiary/Provider time)


(800) 444-5445

Monday - Friday
8 AM - 6 PM (Beneficiary/Provider time)

Calling from overseas:

There is a different phone number to call from overseas. First, use the exit code of the country you are calling from, and then dial 1 (502) 318-9986. You are responsible for any charges for making the call.

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Secure messaging

Available 24 hours a day,
7 days a week

TRICARE East claims mailing addresses

View a complete list of TRICARE East
claims PO boxes and fax numbers.

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TRICARE nurse on phone with TRICARE beneficiary

Nurse Advice Line

(800) - TRICARE | Option 1

Registered nurses are available 24/7 to answer your urgent care questions, give healthcare
advice, and more as you navigate your healthcare journey.

Learn more

National Guard
and Reserve

(877) 298-3408

Active duty and
TRICARE Prime Remote

(877) 249-9179

Warrior Navigation and
Assistance Program

(888) 4GO-WNAP or (888) 446-9627

Applied Behavior Analysis

P (866) 323-7155


(800) 538-9552

Fraud and abuse

(800) 333-1620