Humana Military Beneficiary

Extended Care Health Option (ECHO)

The Extended Care Health Option (ECHO) supplements the basic TRICARE program by providing financial assistance for an integrated set of services and supplies.

ECHO benefits:

For those who qualify, TRICARE ECHO provides benefits not available through the basic TRICARE program, including:
  • Assistive services (e.g., those from a qualified interpreter or translator)
  • Durable equipment, including adaptation and maintenance
  • Expanded in-home medical services through TRICARE ECHO Home Health Care (EHHC)
  • Medical and rehabilitative services
  • In-home respite services
  • Institution care when a residential environment is required
  • Special education
  • Transportation under certain circumstances

Who is eligible?

TRICARE ECHO is only available to ADFMs with qualifying conditions, including:
  • Diagnosis of a neuromuscular developmental condition or other condition in an infant or toddler that is expected to precede a diagnosis of moderate to severe mental retardation or serious physical disability
  • Extraordinary physical/psychological condition rendering the beneficiary homebound
  • Moderate to severe mental retardation
  • Multiple disabilities (may qualify if there are two or more affecting separate body systems)
  • Serious physical disability
  • Autism spectrum disorders

How to use ECHO

To use ECHO, qualified beneficiaries must:

  • For a behavioral health disorder, register with a ValueOptions case manager by calling 1-866-323-7155
  • For a medical disorder, register with a Humana Military case manager in your appropriate division:
Southwest Division
(800) 615-7332
Southeast Division
(877) 411-9796
Texas (excluding the El Paso Area)
Louisiana
Oklahoma
Arkansas
Mississippi (excluding Columbus AFB)
Mobile, AL
Millington, TN
Florida panhandle
Ft. Campbell, KY
Tennessee (excluding Millington, TN)
Alabama (excluding Mobile, AL)
Georgia
Columbus AFB, MS
South Carolina
Florida (excluding the panhandle)
Download an application form: