TRICARE is now managed in two separate regions, with two new regional contractors. Humana Military manages the new East Region, while Health Net Federal Services, LLC manages the West Region. The East Region contract covers approximately six million TRICARE beneficiaries in a 32-state region (including D.C.).
If you are enrolled in TRICARE Prime and are being assigned a new Primary Care Manager (PCM), you should have already been notified. If you did not hear from us then nothing has changed.
Current referrals and authorizations that carry over to 2018 are still good.
Your Explanation of Benefits (EOBs) and authorizations letters are now available electronically.
Humana Military will honor all referrals and authorizations from Health Net Federal Services
until they expire. No action is required on your end.
To view or obtain a copy of your referral, log into Health Net Federal Services’ web portal and
view approved referrals and authorizations. This access is available through the end of June 2018.
Communications are now being sent electronically. Please confirm and/or update your communication preferences so you never miss important notifications or changes to your benefit.
Update your preferences now
Check to be sure you and your family members are current in the Defense Enrollment Eligibility Reporting System (DEERS).
You can use your DS Logon to log in to Humana Military's beneficiary self-service portal. If you do not have a DS Logon, you can register for one, or create an account with Humana Military.
If you currently have TRICARE coverage, you were automatically enrolled in your respective TRICARE plan for 2018. If you opted out of coverage, you now have the direct care only benefit at a military hospital or clinic (MTF).
Beneficiaries who want to switch from Prime to Select or Select to Prime can enroll in either option as you move to the East.
TRICARE Prime beneficiaries should use this form to start, change or stop automatic deduction of enrollment fees from their military retirement pay. This form is completed online.
Use this form to set up automatic payments for TRICARE Prime enrollment fees or monthly premium payments for TRS, TRR or TYA using an Electronic Funds Transfer. This form is completed online.
Use this form to establish automatic payments on your debit or credit card for TRICARE Prime enrollment fees or monthly premium payments for TRS, TRR or TYA. This form must be mailed or faxed.
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