On demand webinars

For more in-depth tutorials and overviews, check out our on demand provider webinars.

TRICARE 101 (43 min)
An intro to the TRICARE benefit covering who we serve, beneficiary eligibility, programs, claims information and more.

Referral/Authorization demonstration (eight min)
Training on how to view, submit and update a referral/authorization through self-service.

Lab Developed Tests (LDT) (six min)
Defines LDT and shows how to complete a prior authorization request and attestation, including submission via provider self-service.

Provider self-service features (12 min)
Review brief tutorials of the many self-service features available to providers, including access, beneficiary eligibility, claims, referrals/authorizations, code lookup and more.

Telemedicine (11 min)
A detailed look into telemedicine for providers covering a range of topics from eligibility, covered services, billing, video conferencing platforms and provider data change requests.

TRICARE pharmacy (7 min)
Review the 2021 TRICARE provider pharmacy resource guide.


To review shorter tutorials on specific topics, check out our episodes section where new content is being added regularly.

Provider roster upload portal demonstration (four min)

Account registration (seven min)

Claims center demonstration (three min)

Code lookup (six min)

Patient eligibility and Out-of-Pocket (OOP) (10min)

Provider data change request (three min)

NEW! Recoupment summary search (three min)

Referral and authorization change request (five min)

NEW! Consult Return and Clear Legible Reports (CLR) (three min)

Live webinars

In these interactive and real time instructor-led sessions, you will have the opportunity to engage with hosts and other attendees via the chat and Q&A features. A computer or wireless device with an Internet connection is required.

TRICARE 101 for providers

Cover basic TRICARE information, eligibility, programs and claims information.

Provider self-service features

Review of self-service features such as referrals, code look ups, patient eligibility and more.

Provider self-service referrals and authorization demo

Training on how to view, submit and update a referral/authorization through self-service.

Lab Developed Tests (LDT) requirements

Covers LDTs and requirements for prior authorization.

Autism Care Demonstration (ACD) required annual training

This training will focus on the ACD located in the TRICARE Operations Manual, Chapter 18, Section 4. This session is required annually for ACD Corporate Service Providers (ACSP) and Sole Providers.