TRICARE beneficiary connecting with doctor using telemedicine.

Save time, money and a trip to the doctor!

Our telemedicine options give you another choice in your healthcare. Through interactive audio/video technology, you can see a provider in a convenient, private setting in your own home. Skip a trip and simplify your care today.

Important information

  • Beginning July 1, 2022, cost-shares and copayments will no longer be waived, learn more
  • Referrals are required for Active Duty Service Members (ADSM)
  • Beneficiaries participating in the Autism Care Demonstration (ACD) with current authorizations for parent training can no longer receive unlimited telemedicine visits - additional telemedicine visits for parent training will require prior approval, learn more

Find out if your provider offers telemedicine

Search for existing network providers offering telemedicine by filtering your search, or looking for the green “Telemedicine” indicator.***

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Telemedicine available 24/7 with Doctor On Demand

Connect face-to-face with providers through video on your smartphone, tablet or computer using Doctor On Demand. They offer urgent care and behavioral health, psychology and psychiatry services.

Learn more

Access behavioral health providers with Telemynd

Telemynd offers behavioral health services, psychology and psychiatry (Medicine Assisted Treatment, Substance Use Disorder and Applied Behavioral Analysis services are EXCLUDED).

Learn more

Virtual breastfeeding and baby feeding services

SimpliFed provides ongoing lactation support throughout your baby-feeding journey with covered visits, education classes and 24/7 access to baby feeding experts through mobile app, without cost-shares.

Learn more


Additional information

Active Duty Service Members (ADSM) require referrals to obtain urgent care and behavioral healthcare from Doctor On Demand and Telemynd. TRICARE Prime Active Duty Family Members (ADFM), retirees and their family members do not need a referral or authorization.

***Not all services are available through telemedicine. Check with your provider to see which options are available to you. Telemedicine services do not include texting.

If you do not have internet access and have questions about your care, please call:

Telemynd: 1 (866) 991-2103

Doctor on Demand: 1 (800) 997-6196